This was my comment on an article posted by Android Headlines titled: “Verizon “DROID Loyalty” program in the works”
I have been dissatisfied with Verizon for some time now, not with their service and coverage, that’s been great. My dissatisfaction has been with the way they treat their existing costumers. I feel like they don’t care if I change to another provider or not, they offer no reward for loyal customers, nor any realistic incentive to stay, other than dependable coverage and no dropped calls, which is a big deal. at&t offers “Rollover Minutes, Boost offers three consecutive price reductions over eighteen months of loyalty, and I’m sure others have more incentives to stay. Here is my comment:
“For me, its not being kicked to the curb as much as “why get a new phone when my old one is working fine”. Especially when they want you to pay half or more of the full price and then having to contract for two years. This is where the attractiveness of other providers becomes a real equation in my decision. Unfortunately I believe these companies are about to see their first substantial customer resistance to 1. renew contracts and 2. convert to the new latest smart phone. Not to mention the additional options to the individual surfacing continually to communicate. I personally think its time for these companies to get real, and serve their costumers for a change. That is if you want customer loyalty.”
I am one who likes to observe trends and sort of track directions of things I’m interested in. I believe we are in the beginnings of a paradigm shift that the telecom’s are not seeing. The infatuation with all of the new technology is beginning to overwhelm many and the intense slavery to the tech machine is causing people to yearn for the simpler life. Even though there are many conveniences brought by the insurgence of tech, people are beginning to say this is just too much. Understandably its great in the work place, but this stuff is turned off at the end of the work day. Of course there are many like me who enjoy tech and can’t get enough, but even I now and then reminisce back to the days of uninformation, or the days when payphones were everywhere. I even remember when the first three minutes cost a dime. I believe every facet of life or what ever, needs a good tune up now and then, and we are heading there in the near future with tech. Again I’m speaking about the general public. It healthy to take inventory and contemplate ones life and style.